Agile Maintenance is available and flexible support for use in any project that has been developed with Yerbabuena Software or with another provider, based on the most powerful and innovative technologies, and Free Software.



Agile Maintenance, is based on the definition of different types of maintenance (as Metric 3: corrective, developmental, adaptive and perfective). Moreover, according to the agile methodology that is practiced in our company, Yerbabuena Software offers a free custom Project Management Tool powerful and easy to use for managing product adaptations and streamline the processes monitored.



The process is carried out with one or more iterations per month (depending on the customer needs) where there will be a first stage of analysis of the problems and subsequently carried out further development and incorporation into preproduction (implantation).

Yerbabuena Agile Maintenance: Features

	COMMUNITY	ARGENTUM	GOLDEM	PLATINUM
Support schedule	-	Lunes a Viernes 9:00 a 17:30	Lunes a Viernes 9:00 a 17:30	24 x 7 x 365
Response Time	-	2 días hábiles	4 horas hábiles	2 horas hábiles
Global coverage	Yerbabuena Software	Yerbabuena Software	Yerbabuena Software	Yerbabuena Software
Communication	Foro	Foro + E-mail	Foro + E-mail + teléfono	Foro + Email + teléfono + IM
Registered contacts	-	2	2	5
Access to new versions	Sí	Sí	Sí	Sí
New module implanting discount	-	5%	20%	100%
Tasks number	-	Ilimitadas	Ilimitadas	Ilimitadas
Online track access	-	Sí	Sí	Sí
SVN access	-	Sí	Sí	Sí
Functional support	-	Sí	Sí	>Sí
Training discounts	-	5%	20%	100%

** These times are related to development projects in the technologies used by Yerbabuena Software (see: yerbabuena @ yerbabuena.es). Training and advanced consulting not included.